Each of our employees and contractors plays a critical role in our HSE performance, and in establishing and maintaining a safety-oriented workplace. We therefore conduct HSE Perception Surveys every three to four years, confidentially surveying our staff to learn about their perceptions of 10 overarching safety climate factors:
To date, we have conducted surveys in 2013, 2016 and 2019, with this schedule providing the timeframe required to clearly understand the outcomes, and effectively plan and implement the actions required to respond to or address the findings.
All surveys received a staff response rate of over 90%, creating a solid baseline measure of staff perceptions of how they feel safety is being managed at Vermilion.
We are currently collating responses for the 2019 survey. In all three surveys, all factors received favourable scores (above 3.5/5), with particular strengths in personal responsibility for safety, and the commitment to safety at the management, organization and supervisor levels. Staff identified opportunities for improvement as well, and we continue to mine the data and work to better understand the results and use those learnings to identify focus areas.
The 2013 survey resulted in the implementation of our Fair Culture policy in Canada in 2014, and subsequent rollouts in our other business units, in response to feedback that Vermilion’s incident investigation and resolution process was not sufficiently clear.
Other examples of actions taken as a result of the HSE Perceptions Survey feedback include advancement of our Competency Programs, updates to our Event Management Practice (EMP) and enhancement of our Event Management Information System (EMIS).
The 2016 survey highlighted training and competency programs, along with communications, as areas where we could improve, including making HSE documents and procedures easier to find, and improving our incident management software. We have focused on these areas throughout 2017 and 2018, and are continuing to advance these efforts in 2019.